Phase 01
Understand
We listen, then we prove we heard you. The phase ends with the problem written down in a form you recognise and would defend in front of your board.
Inside the understand phasePhase 02 · Ideation
Design
Options, not an option. Costed at three budget levels, sequenced across three horizons, and tested against what the business can actually absorb.
Objectives
What this phase is for
- Connect the understanding of the problem into a phased approach
- Budget the scenarios so the cost of each path is visible
- Test the plan against real operating capacity before anyone commits
Phase 02 of four. Every engagement starts at Understand unless you already have the problem written down and agreed.
Method
How we work through it
We use what the problem needs. Nothing here is run for the sake of having run it.
Solution think tank
The whole team in a room on your problem. Diverse backgrounds are the point: finance, commercial, operations and design argue it out.
Process mapping
What happens now, drawn honestly, so the change has somewhere to attach.
Financial modelling
Scenarios with the cash consequences attached, so options can be compared rather than argued about.
SWOT & option scoring
Each option assessed on the same criteria, in the open.
Capacity testing
Designed to the business you have, not the one an org chart describes.
Outputs
What you get
- Three budget designs: base, mid, and fully optimised
- A phased plan across short term (0 to 3 months), mid term (3 to 12 months) and long term (1 to 5 years)
- Financial models behind each scenario, handed over live rather than as screenshots
- A recommendation, with the reasoning shown
Who is involved
The problem owner plus finance, and whoever will have to run the change. Two to six weeks depending on the modelling.
The decision point
You can stop here
At the end of Design you own the options and the models. Taking them in house and running the change yourself is a perfectly good outcome, and some clients do exactly that.
The rest of the model
The other three phases
Phase 03
Execute
The design leaves the page. You pick the level of help, from a handover guide you run yourself through to us running the programme.
Inside the execute phasePhase 04
Review
Did it do what it was designed to do? We measure the return, capture the learning, and say plainly what we would do differently.
Inside the review phaseNext step
Talk to us about Design
Tell us where you are. If you are not sure which phase you need, that is a normal place to start and the conversation will settle it.